Privacy Policy and Data Protection

Your privacy matters—here’s how we protect and use your information.

Introduction to Our Privacy Practices

This privacy policy explains how vixoqorithira collects, uses, and safeguards your personal data in compliance with Australian regulations.

We are committed to transparency and protect your information through robust technical and organisational measures.

Data Collection Overview

We collect personal and technical information to provide our planning services and improve your experience.

Information You Provide Directly

  • • Name and contact details entered in forms or emails.
  • • Subscription preferences and communication choices.
  • • Feedback or information shared in consultations.
  • • Payment and billing information when subscribing.
  • • Identity verification details if needed.

Information Collected Automatically

  • • Device type, browser, and operating system details.
  • • Site usage data such as pages visited and time spent.
  • • Cookie preferences and consent records.
  • • IP address and location data (where permitted).
  • • Log files and diagnostic data for troubleshooting.

How We Use Your Data

Your information is used to deliver services, respond to requests, improve quality, and comply with legal obligations.

  • • Managing subscriptions and service delivery.
  • • Providing client support and answering inquiries.
  • • Processing payments and sending receipts.
  • • Improving service quality and site performance.
  • • Complying with Australian legal requirements.
  • • Conducting analytics and business reporting.
  • • Protecting against fraud and unauthorised access.

Our Commitment: We keep your data secure and process it only for legitimate business purposes. We never sell your personal information.

How Data May Be Shared

We may share data with trusted partners for service delivery or where required by law, never for marketing without consent.

With Service Providers

Partners may access limited information to help deliver services, always under strict confidentiality obligations.

Legal Requirements

We may share data to comply with laws, regulations, or legal requests.

Anonymous Statistics

Aggregated data is used for analysis but cannot identify individuals.

Your Data Rights

You have rights to access, correct, or delete your data, and to restrict or object to processing as provided by law.

  • • Request access to your information.
  • • Request corrections for any inaccuracies.
  • • Request deletion of your data.
  • • Ask for a copy in a portable format.
  • • Object to certain types of processing.
  • • Limit processing in specific situations.

To exercise your rights, contact us using the details below. We aim to respond promptly to all requests.

How We Safeguard Data

We use technical and organisational security measures to protect your data from unauthorised access or loss.

Technical Measures

  • • Data encryption during transmission.
  • • Use of secure servers and cloud providers.
  • • Regular security patching and updates.
  • • Access controls for sensitive information.

Organisational Measures

  • • Staff training on data privacy.
  • • Internal audits and compliance checks.
  • • Privacy policies and procedures.
  • • Vendor due diligence for partners.

How Long We Keep Data

Information is retained as long as needed for service delivery, legal compliance, and dispute resolution.

  • • Account data is retained during your subscription.
  • • Consultation data is kept for service history.
  • • Messages and inquiries are stored securely.
  • • Payment records are held for legal periods.
  • • Preferences are stored only with consent.

You may request deletion when your subscription ends.

Transfers Outside Australia

If data is transferred outside Australia, we ensure equivalent protection and legal safeguards.

  • • Standard contractual clauses in agreements.
  • • Partnering with GDPR-compliant providers.
  • • Implementing privacy impact assessments.
  • • Regular reviews of transfer policies.

Cookies and Tracking

We use cookies to operate the site, remember preferences, and analyse usage. See our Cookie Policy for details.

Cookie Types and Purposes

  • • Required for site functionality and security.
  • • Improve site speed and user experience.
  • • Remember your preferences and settings.
  • • Enable advanced site features.

You can adjust cookie preferences or withdraw consent at any time.

Privacy Policy Changes

We may update this policy to reflect changes in law or our practices. Changes will be posted here.

  • • Policy changes will be communicated on our site.
  • • Material updates may be sent by email.
  • • Archived versions are available upon request.
  • • Your continued use indicates acceptance.

Please review this policy regularly for updates.

Contact Us About Privacy

For privacy questions or data requests, use the contact details below.

vixoqorithira

265 King Street, Newcastle, NSW 2300 Australia

Phone: +61244198729

Email: content@vixoqorithira.com

Last updated: September 11, 2025

Effective from: September 11, 2025